More About Our Resort

Congresses, conferences, incentive trips, themed parties, gala dinners and, of course, weddings on the beach, are perfect events to be celebrated at the Krystal Cancun Hotel. Our hotel on Kukulcan Boulevard lies in front of Cancun's Conference Centre and features unique spaces for social events and unforgettable business meetings.


A total of 502 rooms at your disposal, most of them with balcony and amazing views to the Caribbean Sea... Discover the different types of rooms of the Krystal Cancún Hotel. Standard, Luxury, Sea view, Krystal Club or Family Studio, all of them with the most complete services, spacious areas and natural light for a luxury stay in Punta Cancún.

Krystal Cancún Hotel’s Services, in Cancún

The difference between a perfect and a simple holiday lies in small details. The services of the Krystal Cancún Hotel have been carefully selected. Here you will find miniclub, swimming pools, restaurants, terraces, gardens, spaces for events and banquets, spa, live music, transport, decoration...


  • 24-hour reception: The most important and careful service of our hotel in Cancun.
  • Parking: Located in the exterior of the hotel.
  • Spa: All an area of wellbeing with massages, treatments, sauna, Jacuzzi…
  • Beauty salon: With hairdresser for men and woman.
  • Restaurants: Try the best cuisine of the Mexican Caribbean, with live music.
  • Bars: Mexico in a pure state, with all the rhythm and flavor in each drink.
  • Swimming pool: With solarium zone and gardens. Also a kids pool.
  • Kids club: Workshops, games and children’s activities for having fun while learning.
  • Wi-Fi: To share the best moments of your stay by internet.
  • Mariachis: Live music every day in the El Mortero Restaurant.
  • Transportation: From the hotel directly to the international airport of Cancun.
  • Event rooms: With versatile spaces and the capacity of up to 400 people. Also wedding service.
  • Laundry: With special dry cleaning service under the request of each guest.


  • Access for disabled people
  • Activities
  • Car rental
  • Elevator
  • Auditorium
  • Business center
  • Cafeteria
  • Luggage storage
  • Baby cots
  • Handicap facilities
  • Gym
  • Tourist Information / Ticket sale
  • Garden


  • Massages
  • Bus Parking
  • Playground
  • Hairdresser
  • Living room
  • Sauna
  • Room service
  • Fire prevention system
  • Solarium
  • ATM
  • News-stand